Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd May 2018.

What we collect

We may collect the following information:

  • Name and company name
  • Contact information including email address, mailing address and phone number

This allows us to process and fulfil your order.

Credit card / debit card information is NOT collected by us; this is done by the secure payment gateway that we use, PayPal. Your card details are supplied to PayPal on their secured site so we never see any card details.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.

We will use your information to provide you with any further details or information you request when you contact us. If you place an order with us, either online or over telephone, we will use your information to fulfil your order, send you information regarding its processing and delivery or to contact you if we have any questions about your order.

 

If you sign up to our email newsletters, we will from time to time send you emails to inform you of new products, special sales, promotions or events taking place, as well as product recommendations or reminders based on your purchase history. If you currently receive our emails and do not wish to continue receiving them, you may unsubscribe at any time, by clicking on the ‘unsubscribe’ link at the bottom of the e-mail you’ve received.

 

 

Security

We are committed to ensuring that your information is secure.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will NOT sell your personal information to third parties.

We may share your information with selected third parties such as delivery companies in order to fulfil your order.

 If you would like a copy of the information held on you please contact us for more information. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.